Data Protection
Privacy Policy
This policy explains how Tochukwu Tech and AI Academy collects, uses, discloses, and protects personal information when you use our platform.
This Privacy Policy explains how Tochukwu Tech and AI Academy and tochukwunkwocha.com collect, use, disclose, and protect personal information when users visit the website, enrol in courses, make payments, upload payment proof, or join email lists.
Information We Collect
We may collect identity and contact information, transaction information, manual transfer proof, technical information, and marketing or communication preferences.
How We Collect Information
We collect information directly from forms, enrolments, payments, contact submissions, site technologies, and payment partners when transactions are processed or verified.
How We Use Information
We use information to manage course enrolment, process payments, verify manual transfers, send onboarding and transactional emails, maintain security, improve services, and comply with legal obligations.
Payment Processing
We use third-party payment processors including Paystack and PayPal. Card or payment account details are handled by those processors under their own privacy policies and compliance controls. We do not store full payment card details on our servers.
Manual Bank Transfer Verification
Where manual bank transfer is available, we collect payment proof to verify your transfer before full enrolment. After payment is confirmed, your contact may be moved into the relevant enrolment communication segment.
Email and CRM Providers
We use third-party email and CRM providers, including Flodesk where applicable, to manage enrolment communication, updates, and announcements.
Analytics and Advertising
We may use analytics and event tracking tools to understand page usage and campaign performance. These tools may use cookies or similar technologies.
Legal Bases
Where applicable, we process personal data under performance of a contract, legitimate interests, consent, or legal obligation.
Data Sharing
We may share personal data with payment processors, hosting and infrastructure providers, email delivery and CRM providers, professional advisers, regulators, and authorities where legally required. We do not sell personal data in exchange for monetary consideration.
International Transfers
Because our service providers may operate in multiple countries, your data may be processed outside your home jurisdiction. Where required, we rely on appropriate safeguards under applicable law.
Data Retention and Security
We retain data only as long as reasonably necessary for operational, legal, tax, accounting, and dispute-resolution requirements. We use reasonable safeguards, but no internet or storage system is guaranteed to be fully secure.
Your Rights
Depending on your location, you may have rights to access, correct, update, delete, object to, restrict, or request portability of your personal data, and to complain to a data protection authority.
Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal data from children under 13 without appropriate authorization.
Third-Party Links and Changes
Our site may link to third-party services. We are not responsible for their privacy practices. We may update this policy by changing the last updated date and publishing the revised version.